Terms and Conditions

Good day!

Thank you for your interest and for choosing Pawfect Plate’s All-Natural and Homemade Pet Treats. As we want to make sure that you are fully satisfied with your order(s), please carefully read our Terms and Conditions before placing one.

All the best,

Pawfect Plate Team

GENERAL TERMS AND CONDITIONS:

  • Clients MUST AGREE with Pawfect Plate’s terms and conditions/policies.
  • Pawfect Plate will not be held liable for any loss or damages as a result of product consumption.
  • Products cannot be returned or exchanged.
  • Orders are FINAL upon the receipt of your forms.

PAYMENT:

  • BPI or BDO Bank Deposit/ Online/ Mobile Banking only.
  • FULL PAYMENT must be received within 48 hours of order placement; payment is non-refundable.

SHIPMENT/DELIVERY:

  • Pawfect Plate will ship your product(s) in good condition via courier services and guarantees freshness of the product upon shipping.
  • All items will be completely sealed prior to shipping.
  • Shipping cost is to be shouldered by the customer.
  • Shipping every TUESDAY (Monday 5PM cut-off) and SATURDAY (Friday 5PM cut-off) only – except during holidays.

IMPORTANT NOTES:

  • Product/packaging may vary slightly from online photos.
  • Order confirmation and bank/payment details shall be sent to you via e-mail only.